Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
Domestic delivery (Germany)
Dispatch costs
(inclusive of legally applicable VAT)We do not charge any shipping costs.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- Prepayment via transfer
- Payment via credit card by heidelpay
- Payment via Sofortüberweisung [immediate transfer] by heidelpay
- Payment via Giropay by heidelpay
- Payment via debit card by heidelpay
In case of deliveries to a foreign country, you have the following payment options:
- Prepayment via transfer
- Payment via credit card by heidelpay
- Payment via Sofortüberweisung [immediate transfer] by heidelpay
- Payment via debit card by heidelpay
- Payment via EPS by heidelpay
- Payment via iDeal by heidelpay
Further details on payment
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
Our bank account:
YAHAZ OHG
IBAN: DE36 2004 0000 0615 8919 00
BIC: COBADEFFXXX
Account number: 615891900
Bank code: 200 400 00
In case of questions, please contact us at the contact details mentioned in the Legal Notice.